Warranty

 Thank you for purchasing from Tal Hydration.

Items eligible for warranty must include accompanying proof of purchase and have been purchased within one year of claim date. This warranty does not cover accidental damage, damage caused by improper care, negligence, normal wear and tear, damage caused by overheating and does not apply to scratches, stains, discoloration or other damage which does not impair the functionality of the product. This warranty is valid only for the first quality goods purchased from Walmart retail locations, Walmart.com and TalHydration.com. If you believe you have a defective bottle and wish to make a warranty claim, please fill out our support form on our homepage with your warranty claim request.

If you have any other further questions please fill out this form when emailing support@talhydration.com . We are here to support you in any case or matter concerning your purchase.

1) Please provide proof of purchase that details when and where you purchased it. (Please send the following if you are unable to provide a receipt)

2) We need a detailed description of how the damages occurred or the manufacturing mishaps you may have experienced.

3) Please add a link or exact title of the product so we may verify what replacement or information we may assist you with.

4) Please send us a photo of the defects or damaged item showing our logo so we can document your claim. This photo will also be used to address & improve any quality control issues.

Once we receive a response, we will contact you regarding your purchase.

Best,

Tal Hydration Support Team